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Summary of Eureka Customer Service Calls

73 TOTAL CALLS
89% SUCCESSFUL CONNECTIONS
02:17 AVG CALL DURATION
6% ISSUES RESOLVED

Customers Contact Eureka to Ask about:

Product/ Service:

  • “Broken vacuum”
  • “Broken vacuum. Had less then 30 days”

Request for Information:

  • “Where can I buy washable filter”
  • “Question about returning vacuum”

Refund:

  • “Refund”

Other:

  • “Shampooer”
  • “Warenty”
  • “Cordless vacuum stopped working”

About Eureka

Summary

Eureka is a company hat provides a great variety of vacuum cleaners. The company was established in 1909 by Fred Wardell. At the moment, Eureka is a part of Electrolux products for home that focus on cleaning. Eureka manufacturers over 130 models of vacuum cleaners. The company owns four brands under which it sells its products: Eureka, Electrolux, Sanitaire and Electrolux Central Vacuum Systems. Eureka offers a wide range of vacuum cleaners (steam cleaners, battery-powered vacuum cleaners, handhelds etc.). Also, the company provides various vacuum cleaner's accessories and parts (bags, belts). Eureka is known as an environment friendly company, so it aims to develop products that would be less harmful for the environment.

Eureka reviews and complaints

Eureka is ranked 124 out of 2462 in Appliances and Electronics category

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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