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Summary of Eureka Customer Service Calls

41 TOTAL CALLS
83% SUCCESSFUL CONNECTIONS
02:37 AVG CALL DURATION
9% ISSUES RESOLVED

Customers Contact Eureka to Ask about:

Product/ Service quality:

  • “Broken vacuum”

Return/ Replace:

  • “Question about returning vacuum”

Refund:

  • “Refund”

Other:

  • “Brush”
  • “Cant find vaccuum bags”
  • “Eureka 4495 part#28131-288N have lifetime warranty?”

About Eureka

Top 5 Eureka Products

71B Vacuum Cleaner, Vacuum Cleaner

Summary

Eureka is a company hat provides a great variety of vacuum cleaners. The company was established in 1909 by Fred Wardell. At the moment, Eureka is a part of Electrolux products for home that focus on cleaning. Eureka manufacturers over 130 models of vacuum cleaners. The company owns four brands under which it sells its products: Eureka, Electrolux, Sanitaire and Electrolux Central Vacuum Systems. Eureka offers a wide range of vacuum cleaners (steam cleaners, battery-powered vacuum cleaners, handhelds etc.). Also, the company provides various vacuum cleaner's accessories and parts (bags, belts). Eureka is known as an environment friendly company, so it aims to develop products that would be less harmful for the environment.

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