State: Missouri Clear all filters (3 of 22 reviews match)
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I bought a Eureka model 48780 MZ-2 Vacuum cleaner from Best Buy in Independence, MO a little over a year ago. I asked the salesman if there had been any complaints on this model and he said no. Within 6 months I called customer service at Eureka because the hose split...
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#228850
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I used this vacuum only on year, normal use. Broke, went back to store purchased. No longer carry model. No refund. Wrote Eureka customer service. response was, "Thank you for your email to Eureka Consumer Relations. I am sorry to hear that you are not happy with your...
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Anonymous
Anonymous

I had the same model that broke a year and a half later. No dealer carries the parts as the manufacturer no longer makes this model. Now I have to buy a new vacuum since I can...

#210487
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I bought the Eureka Capture vacuum about two months ago and I have had nothing but problems. It overheats often. You have to jam the hose to keep it on the vacuum. When I say that, I mean you have to slam it in....because it falls out. It's contantly clogging. ...
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Anonymous
ted

They have a replacement program for this model call them and ask for it

chrstngrl
chrstngrl

UPDATE: I got an email back and it told me nothing I didn\'t already know. Too bad they aren\'t willing to make it right. Thank you for your email to Eureka Consumer ...

#149830
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