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Eureka - Not able to talk to no one mad as heck

Eureka - Not able to talk to no one  mad as heck
Product not working have not even had for a year
1.6
Details
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website
#1173009
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I went on the website to purchase new filters- a pop-up told me if I provided information that I could take 20% off this purchase. I provided the info, and they said they would mail the discount code to my e-mail. I went through the ordering process, and checked my...
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#521543
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Vacume started shutting off after just a couple minutes and resets just to do it again. Very poor performance and even the Eureka web site does not have the filters in stock to replace them. I called customer service and they said since i don't live anywhere near a...
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#493476
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The 3rd time we used our Complete Clean model 955A the wand was dropped 3 feet onto ceramic tile. The plastic part at the end of the wand that holds the attachments on broke clean in two exposing power head wires. I called customer service and they said it was not a...
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#486878
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On March 1st my vacuum belt broke on a new Airspeed vacuum form Eureka. Great vacuum, really like it. No belts at store where I bought it nor at specialty vacuum stores. One store who services Eureka had never heard of an "S" belt. Placed order on-line, item...
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Whitmore Lake, Michigan
#480298
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Eureka AS1000 - Vacuum gets extremely hot on/near base of machine when using attachments. Almost burned my foot. Did burn a hole in my upholstery. Would not trust it around small children or pets. I purchased this product less than a week ago. Initially I was pleased...
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#340087
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Purchased vacuum cleaner in Feb 2011, used for approximately 2 weeks. Motor in vacuum seemed to be "whining" almost as if it was extremely strained. Husband took bottom off and looked to see if clogged and/or belt was broken. None of those were the case. I called the...
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#253026
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I bought a Eureka model 48780 MZ-2 Vacuum cleaner from Best Buy in Independence, MO a little over a year ago. I asked the salesman if there had been any complaints on this model and he said no. Within 6 months I called customer service at Eureka because the hose split...
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#228850
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This vacuum cleaner is supposed to have an internal thermostat to prevent the motor from over heating. If it does, it doesn't work. I almost had a house fire from this motor overheating, which then caught the hepa filters and the dustbag on fire. Called Eureka about...
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#214992
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Contact Eureka

Mailing Address:
Eureka
P.O. Box 3900
Peoria, IL 61612
USA
Phone:
(800) 282-2886
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I used this vacuum only on year, normal use. Broke, went back to store purchased. No longer carry model. No refund. Wrote Eureka customer service. response was, "Thank you for your email to Eureka Consumer Relations. I am sorry to hear that you are not happy with your...
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Anonymous
Anonymous

I had the same model that broke a year and a half later. No dealer carries the parts as the manufacturer no longer makes this model. Now I have to buy a new vacuum since I can...

#210487
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